Política de envío

Order Processing & Production Time At Home of Colours, every item is custom-made to order specifically for you! This means that once you place an order, our printing partners need time to create your personalized product.

  • Please allow 2 to 5 business days for your order to be produced, quality-checked, and packed before it is shipped.

  • Please note that production time is separate from shipping time.

Shipping Times Once your item is ready, it will be handed over to the shipping carrier. Shipping times depend on your location and the shipping method selected at checkout.

  • Standard Domestic Shipping: Typically takes 3 to 7 business days after production.

  • International Shipping: Typically takes 10 to 30 business days after production, depending on the destination country's customs process.

Order Tracking As soon as your order ships, you will receive a confirmation email containing your tracking number so you can follow your package's journey. Please allow 24-48 hours for the tracking information to update in the carrier's system.

Multiple Shipments We work with various specialized printing facilities to bring you the best quality products. Because of this, if you order different types of items (for example, a mug and a pair of socks), they may be printed at different locations and arrive in separate packages on different days. You will receive tracking information for each individual package.

Customs, Duties, and Taxes For international orders, please be aware that your package may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the shipped goods arrive at the country of destination. Home of Colours is not responsible for these charges, and they are the sole responsibility of the buyer.

Incorrect Shipping Addresses Please ensure that your shipping address is correct at checkout. We cannot be held responsible for packages delivered to an incorrect or undeliverable address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional reshipping fees.